Making Indigenous Australian Apprenticeships Your Business

Indigenous Australian Apprenticeships Resource Kit

PART A - Overview

The following sections of Part A are only available as a PDF.
• Is this Resource Kit for you?
• Indigenous Australian Apprenticeships are good for business and for people
• How is the Resource Kit organised?
Click on the icon to view
(File size 288 Kb 2Pages)

Navigation Guide (icons, cross-referencing and images)

PART B - Making the Business Case for Improving Indigenous Australian Apprenticeships

Contents
Why develop a business case for Australian Indigenous Apprenticeships?
What is a business case?
B1 Developing a profile of your local Indigenous communities and organisations
B2 Identifying your organisation’s strengths and weaknesses along with opportunities and barriers
B3 Setting new participation goals and targets and developing strategies to achieve them
B4 Plotting your way forward
B5 Identifying and treating risks that could prevent you achieving your goals

PART C – Building the Capabilities of your Organisation to Better Engage in Indigenous Australian Apprenticeships

Contents
About this Part

Topic C2 – Developing cross-cultural awareness and understanding

Contents
Why develop cross-cultural awareness?
Who is an Indigenous person?
What issues are important when working with Indigenous communities?
What are some important cultural protocols and customs?
What are some myths about Indigenous Australians?
How can you become more effective in cross-cultural communication?
Case Studies
   SMYL – Developing a Cultural Awareness
   The Pathways Program
   Dreamtime Cultural Centre
   Placer Dome

Topic C3 – Engaging Indigenous communities and organisations through collaboration

Contents
Why engage with Indigenous communities and organisations?
What is networking?
What types of partnerships and networks are there?
What motivates your network partners?
What are some of the dos and don’ts of networking and partnerships?
How do you form a partnership with your local Indigenous stakeholders?
How do you get the right people on board?
How do you maintain your partnerships and networks?
How will you build your own Indigenous networks and partnerships?
Case Studies
   ‘School Pathways into the Mining Industry’
   Midwest Training Group – Indigenous Building Program
   WorkCo – Building an effective partnership
   Kimberley Group Training – Partnership in mining
   ESOs essential in Indigenous Communities

Topic C4 – Marketing Australian Apprenticeships to suit local needs

Contents
Why Market Australian Apprenticeships?
What is different about communicating with Indigenous communities?
What localised marketing can and cannot do
What is involved in marketing to Indigenous clients?
How do you go about developing a marketing strategy?
How do you make your marketing appeal to Indigenous people?
Sample marketing materials
Case Studies
Dreamtime Cultural Centre
The Northern Territory Approach

Topic C5 – Engaging Indigenous learners

Contents
Why engage Indigenous learners?
What are the principles underpinning quality Indigenous learning?
How do you engage Indigenous learners?
What financial support can be accessed?
Special issues facing RTOs working in remote areas
Case Studies
   The Koori Outreach Options for Learning – The KOOL experience
   The YBE-Nabalco Operator Training School (YNOTS)
   Batchelor Institute of Indigenous Tertiary Education – Northern Territory
   Abmusic Aboriginal Corporation – Indigenous learning
   University of Ballarat (TAFE Division) – Culturally appropriate assessment
   Traditional Credit Union
   Ngaaga Buurbang Aboriginal Cultural Education Program, TAFE NSW – Riverina Institute
References – Where can you find further advice and guidance?

Topic C6 – Mentoring employers and Indigenous trainees to enhance retention

Contents
Why use mentoring?
What is the mentor’s role?
What mentors are not
What qualities does the mentor need?
What are some of the special issues in mentoring Indigenous Australians?
What are the stages in the mentoring relationship?
What are some basic rules of communication?
What is important about personal values?
How can you use mentoring to make a difference in your organisation?
Not sure about setting up and implementing a mentoring program?
Case Studies
   Using Mentoring to retain Indigenous Australian Apprenticeships
   DETAAC ‘The Way Ahead for Aboriginal People’
   Property Services Training – Indigenous mentoring
   AFL SportsReady – Using Indigenous role models and mentors
References – Further Reading

PART D - The Tool Box

Contents
Why use these planning and administration tools?
D1 Preparing a local Indigenous profile
Activity Sheet D1
D2 Charting your future directions
Brainstorming
SWOT Analysis
Activity Sheet D2
D3 Developing realistic goals, targets and strategies
Activity Sheet D3
D4 Plotting your way forward
Case Study: Preparing a WBS and Gantt Chart
D5 Preparing for any setbacks
Activity Sheet D5
D6 Customising the Pathways for Indigenous Australian Apprentices flowchart
D7 Using and adapting the electronic files to suit your situation
System Requirements
Saving files from CD to your computer
   Saving the Template to your computer
   Saving the Word documents to your computer
Opening the ‘INA Template’
Using the ‘INA Template’
   Using the INA Style Sheet
   Which Styles to use
   Definition of Styles used
   Removing Extraneous or Pre-defines Styles from the ‘INA Template’
   Warning about Word style settings
   Other Styles
Images: Placing supplied images
   Warning regarding problems when inserting images
Australian Apprenticeships Image Library
   Permission to use images of Apprentices
   Graphic File formatting
Further information about design and formatting
Feedback on the Resource Kit

Navigation Guide

NOTE: This table of contents is included in PART A - OVERVIEW in the PDF version

This Resource Kit has been developed to be of maximum benefit to a wide range of organisations, including AACs, RTOs, GTOs, Indigenous organisations, industry bodies and Government agencies. These stakeholders have particular perspectives, various experiences, different skills and capabilities to bring to Indigenous Australian Apprenticeships.

Because different users may want to use the information in this Guide in their own way, we have developed icons to help you quickly identify different types of information. Use them to quickly find the information you need. They also provide useful cross-references between different sections.

Icons
Each PART (A, B, C & D) is branded in the header on the front page by a unique square icon:

	PART A	Overview
	PART B	Making the Business Case for Improving Indigenous Australian Apprenticeships
	PART C	Building the Capability of Your Organisation to Better Engage in Indigenous Australian Apprenticeships
	PART D	The Tool Box

Within each PART, various types of useful information are identified by smaller round icons.

	Website link	The URLs in the Word documents saved on the accompanying CD-ROM are hyperlinked to the live websites. When viewed on-screen using a computer connected to the Internet, these websites can be accessed by clicking on the underlined URL.
	Contact	Contact details such as telephone, facsimile and email are provided for some people who may be able to offer you advice, information or assistance.
	Telephone	This icon draws attention to telephone numbers.
	Information	This icon draws attention to external sources of useful information.
	CD-ROM	This icon accompanies advice about using the files saved on the CD-ROM.

Cross referencing
Where information provided in one place may be helpful elsewhere, we use smaller versions of the square icons and provide page references or internal links on the site.

Cross-referencing examples
Say that we give information in PART B, page 5 that relates to PART A, page 4, PART C, pages 12, 13 & 20. Here’s how we cross-reference these items:

In PART B, page 5:

see How is this Guide Organised? in PART A on page 4

see What is the mentor’s role? in PART C on page 12
What mentors are not in PART C on page 13
Developing rapport and building trust in PART C on page 20

In PART A, page 4:

see Identifying your organisation’s strengths and weaknesses in PART B on page 5

In PART C, pages 12, 13 & 20:

see Identifying your organisation’s strengths and weaknesses in PART B on page 5

Contents Lists
The Contents section in PART A lists all Parts, Sections and Sub-sections for the entire Resource Kit.
The Contents pages in PARTS B, C & D list the contents for each PART only.
The Contents pages of each TOPIC C1 – C6 list the contents of each TOPIC only.

PLEASE NOTE If you adapt parts of the Resource Kit to meet your own needs (eg. by adding or removing text and/or images), you may change the number of pages in that section. Within the footer on each page of the Word document, the pagination will automatically update. However, on the Contents page of each PART or TOPIC you will need to manually adjust the page numbers. Similarly, any changes in pagination to any section will need to be manually adjusted on the global Contents pages at the beginning of PART A.

Images
A number of images is available illustrating the range of Australian Apprenticeships. Thumbnails of each image are tabulated in PART D, with contact details for you to secure permission to obtain high resolution versions to use in your marketing materials for Indigenous Australian Apprenticeships. These thumbnails and slightly larger low resolution mono versions are included on the CD-ROM accompanying this Resource Kit. These versions are not suitable for print reproduction.

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